Effective Date: 22nd August 2025
This Shipping and Delivery Policy applies to all sales of computer products and related accessories by AR ENTERPRISES (B2B Computer Wholesale) to business buyers within India.
1. Delivery Zones
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We deliver products to most major cities and towns in India.
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Delivery to certain remote areas may take additional time and may involve extra charges. Such details will be communicated before confirming your order.
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Currently, we do not provide international shipping.
2. Order Processing
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Orders are processed within 1–2 business days after receiving payment and order confirmation.
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Processing time may vary depending on product availability and order volume.
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You will receive an order confirmation email with details and an estimated dispatch date.
3. Shipping Methods and Carriers
We partner with trusted logistics and courier providers to ensure safe and timely delivery. The shipping method is chosen based on:
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Delivery location
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Size and weight of the order
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Product type
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Delivery urgency
Shipping options may include:
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Express Shipping (1–3 business days)
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Standard Ground Shipping (3–7 business days)
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Full Truck Load (FTL) for bulk orders
Tracking details will be shared once the order is dispatched.
4. Delivery Timeframes
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Actual delivery times may vary due to:
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Accuracy of delivery address
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Accessibility of location
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Local holidays or festivals
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Transportation delays beyond our control
5. Delivery Charges
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Shipping charges are calculated at checkout based on delivery location, method, and order weight/volume.
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Some products may qualify for free shipping if specific conditions are met (e.g., minimum order value). Such offers will be clearly displayed at checkout.
6. Delivery and Acceptance of Goods
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An authorized representative must be available at the delivery address to receive and sign for the shipment.
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On delivery, please inspect the package for visible damage or missing items. Any issues must be mentioned on the delivery receipt and reported within 24 hours of delivery via our support system.
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Failure to accept COD orders may result in forfeiture of any advance token amount paid.
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If repeated delivery attempts fail, additional storage or re-delivery costs may apply.
7. E-Way Bill Compliance
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For shipments exceeding the prescribed value under GST law, AR ENTERPRISES will generate the necessary E-Way Bill.
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Buyers must provide accurate and complete details to enable E-Way Bill generation.
8. Unforeseen Conditions
AR ENTERPRISES is not liable for delivery delays or failures caused by circumstances beyond our control, including but not limited to:
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Natural disasters
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Strikes, labor disputes, or transport delays
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War, terrorism, or political unrest
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Government restrictions or regulatory actions
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Acts of God
9. Governing Law and Dispute Resolution
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This Shipping and Delivery Policy is governed by the laws of India.
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Any disputes arising from this policy will fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
10. Amendments
AR ENTERPRISES reserves the right to modify or update this Shipping and Delivery Policy at any time. Updates will be published on this page with a revised effective date.
Contact Us
For any shipping or delivery-related queries, please reach us at:
📧 Email: sales@arentrix.com
📞 Phone: 91 224 881 7786 | 90222 55542 | 91527 26855
📍 Registered Office:
106, Rose Apartment, Sanjay Nagar, Manapada Rd., Nr. Empress Mall, Dombivli (E), Kalyan – 421201
📍 Corporate Office:
Office No.4, 3rd Floor, Dongre Building, Off. Dr. D Bhadakamkar Marg, Grant Road East, Mumbai – 400007